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Cyberport Support · PwC Partner

WhatsApp AI Chatbot

Never miss a lead with multilingual auto-replies and an always-on customer service flow.

Turn your leaflet, website, FAQ, and service content into a polished AI chatbot that handles enquiries, bookings, product questions, and follow-ups on WhatsApp.

24/7 instant replies Automatic language detection Workflow-ready integration

Launch in a few simple steps

  • Share your website URL or a product leaflet
  • We fine-tune the AI to your brand tone and FAQ
  • Test, approve, and go live on WhatsApp
3 sec
to understand and reply
80%
common questions automated

Move from service pressure to scalable AI support

Pain Points of Manual Support

  • No reply after hours means lost customers
  • Repetitive questions consume team capacity
  • Multilingual communication is hard to scale
  • Slow response time pushes leads to competitors
  • Scattered chat records are hard to analyse

Advantages of AI Service

  • 24/7 replies within seconds
  • AI resolves 80% of common enquiries
  • Language detection for global customer support
  • Consistent answers improve trust and conversion
  • Conversation analytics drive ongoing optimisation
Core Features

Turn brochure content into a living AI business touchpoint

It becomes a service layer connected to your brand content, operating workflow, and customer journey.

Instant Replies

AI understands context and replies in around 3 seconds.

Multilingual Support

Automatic switching across Chinese, English, Japanese, Korean, and French.

Backstage Management

Review chat history, summaries, and follow-up recommendations.

System Integration

Connect internal databases, forms, and business workflows.

Brand Tone Training

Train the chatbot using your product materials and business FAQ.

Human Handover

Route complex cases back to your team with better context.

Use Cases

Ideal for booking, sales, and professional service enquiries

Healthcare

Clinic booking automation

AI handles booking enquiries and appointment reminders to reduce front-desk workload.

Efficiency +70%
E-commerce

24/7 multilingual sales support

Auto-reply to product enquiries and order follow-ups for customers worldwide.

Reply <5 sec
Financial Services

Always-on professional advisory

Answer product information and FAQ instantly, while routing complex cases to staff.

24 hr coverage
Fast Onboarding

Go live in 4 practical steps

1

Share Materials

Send a website URL, leaflet, or product introduction.

2

AI Training

Amoy fine-tunes a dedicated AI model and response flow.

3

Test & Approve

Review with a testing number before launch.

4

Continuous Optimisation

Keep updating content and improve through chat analysis.

Flexible Plans

Start with SME packages and scale into enterprise needs

Launch quickly with promotional packages, then expand into dashboards, integrations, and private deployment when needed.

Starter

HKD 9,000

SME launch · Promo until 2026/09

  • AI model fine-tuning setup
  • 3 months of WhatsApp service
  • Backstage customer support console
  • Free business content updates
Popular

Professional

HKD 20,000

Mid-sized business · Promo until 2026/10

  • AI model fine-tuning setup
  • Custom backstage dashboard
  • 3 months of WhatsApp service
  • Business system integration

Enterprise

From HKD 48,000

Large enterprise · Bespoke build

  • Multilingual dynamic website
  • User management + email
  • Amoy AI Studio
  • Private deployment support

Want to see the experience before you commit?

Book a 1-on-1 online demo. The HKD 300 fee is fully redeemable against your service order.

Book Your Demo
HKD 300
30 minutes · Fully redeemable