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Data Deletion Instructions

Last Updated: 2025/06/10

Amoy Technology (安美科技) is committed to protecting your data and privacy. This page provides instructions on how you can request the deletion of your data associated with our WhatsApp AI Chatbot services.

How to Request Data Deletion

To request the deletion of your personal data that we have collected through our Services, please follow these steps:

  1. Submit a Deletion Request: Send an email to our support team at info@amoy-tech.com with the subject line "Data Deletion Request".
  2. Provide Necessary Information: In your email, please include the following information to help us identify your account and data:
    • Your full name.
    • The phone number associated with your WhatsApp account used with our Services.
    • Any other relevant account identifiers you may have.
  3. Verification: For security purposes, we may need to verify your identity before processing your deletion request. We may contact you to request additional information to confirm your identity.
  4. Processing Time: Once your identity is verified and your request is confirmed, we will process your data deletion request within 7 business days. We will notify you once the deletion process is complete.

What Data Will Be Deleted

Upon a verified data deletion request, we will delete the following personal data associated with your account:

Please note that some anonymized or aggregated data may be retained for analytical and statistical purposes, but this data will not be personally identifiable.

Exceptions

In certain circumstances, we may be unable to delete all of your data, for example, if we are required to retain it by law or for legitimate business purposes (such as fraud prevention or to comply with legal obligations). If this is the case, we will inform you of the reasons why we cannot fully comply with your request.

Contact Us

If you have any questions about our data deletion process, please contact us: